Medical2China helps overseas patients and families connect with independent hospitals and specialist teams in Shanghai, then coordinates the practical arrangements for their visit. Our access includes Shanghai tertiary hospitals and private international care, including Jiahui International Hospital. We help establish the hospital contact, clarify the administrative next steps and organise agreed travel and local support.
What we can help arrange
You can ask for support with a first specialist visit, contact about a further clinical opinion, a complex treatment journey or a return visit. Our coordination experience covers areas including hepatobiliary and other complex cancers, cardiovascular care, neurosurgery, spine and orthopaedic care, rehabilitation and continuing visits.
- Hospital and department introductions, with the correct campus and administrative contact.
- Communication about the provider's assessment process and how to submit records directly to the provider.
- Appointment-related administrative coordination after the provider confirms the next step.
- Travel dates, accommodation, airport transfers, local transport and companion arrangements.
- Language arrangements for practical matters and coordination of access to the hospital's medical interpretation service.
- Changes to the stay and the practical arrangements for future visits.
How a Shanghai visit takes shape
- Start with your visit goal. Tell us where you will travel from, your preferred language and timing, and whether you already have a hospital in mind. Keep the first enquiry general.
- Establish the provider contact. We help connect you with a relevant hospital or specialist service. The provider explains its assessment process and its approved record-submission channel.
- Confirm the next step. Ask the provider to clarify what has been reviewed, what remains outstanding and whether the next step is an assessment, appointment or another arrangement. We help with the administrative follow-through.
- Plan around the confirmed arrangement. Agree our coordination scope and fees, then organise the travel and local support you need.
- Prepare the next handoff. Your treating team provides clinical instructions and follow-up plans. We can coordinate the practical arrangements for departure and subsequent visits.
Experience with complex journeys and repeat visits
Our company case materials include a patient living in Canada who sought a further assessment for a complex hepatobiliary condition before travelling to China, and an international patient from Kazakhstan whose care journey developed into repeated return visits. These experiences inform how we organise provider contact, travel and continuity between visits.
Each journey has its own hospital requirements and decisions. We discuss the support for your situation before making arrangements.
Who makes the medical decisions
Independent hospitals and licensed clinicians review medical records, assess suitability and make decisions about diagnosis, treatment and follow-up. Medical2China provides referrals and practical coordination. We do not examine or interpret medical records. Send records only through the channel your provider approves.
Questions before you enquire
Can you help with both public and private hospitals in Shanghai?
Yes. We can help with access and administrative contact across Shanghai tertiary hospitals and private international care, including Jiahui International Hospital. The relevant department, campus and acceptance arrangements are confirmed for each enquiry.
Can I start before booking flights?
Yes. Begin with your general visit goal and preferred timing. Confirm the provider's next step before committing to travel arrangements.
Can a family member contact you?
Yes. A family member can enquire about practical support and companion arrangements. The provider explains any requirements for communicating about an individual patient's care.
How are costs handled?
Our coordination scope and fees are agreed separately from hospital charges and third-party travel costs. Medical estimates and treatment-related charges come from the provider.
Can an overseas agent or clinic work with you?
Yes. We welcome discussions with referral and service partners. Use our partnership page to explain your organisation, location and the support you would like to coordinate.
Discuss your Shanghai visit
Tell us your destination, preferred language, timing and the practical help you need. Please do not send medical records or identifying health details in the first enquiry.