Referral Support
Connections to independent providers
Helps with provider referrals and administrative contact without examining records, assessing suitability, or giving medical advice.
Our offering
Support for the whole journey.
From the first provider introduction to the journey home, we help arrange the non-clinical parts of seeking care in China. Choose the support you need and agree the scope before making arrangements.
Choose your starting point
First visit or further opinion
Planning a visit to Shanghai? Explore our hospital introductions, specialist-service contact and practical support for international patients and families.
Shanghai hospital coordination for patientsReturn to your treating hospital
If your provider schedules another appointment, we can assist with travel and administrative arrangements again. Medical follow-up and record review remain with the provider.
Discuss a return visitAn enquiry through your organisation
Supporting patients or clients through your organisation? Discuss a referral, service or information collaboration with Medical2China.
Partnerships for organisations and referral teamsFrom first enquiry to the journey home
Eight practical stages.
Your visit may need all of these stages or only a few. The agreed service scope determines what our team arranges.
- 01
Start with a conversation
Tell us about the practical support you are looking for: destination, travel preferences, a companion or language needs. Keep the enquiry general and do not send medical records.
Agree what you want help arranging.
- 02
Connect with an independent provider
We help with introductions and administrative contact. The provider explains its process and tells you how to send any required records directly through its approved channel.
Confirm the hospital, campus, department and contact channel.
- 03
Plan the journey to China
Once the provider confirms the relevant arrangements, plan flights, travel dates, accommodation and airport transfers. Check booking flexibility before committing.
Build the itinerary around confirmed arrangements.
- 04
Prepare language support
Discuss the language needed for travel and administrative tasks. Ask the hospital separately about qualified medical interpretation and any associated fees.
Make language responsibilities clear before arrival.
- 05
Arrange arrival and local travel
Coordinate airport transfers, accommodation and transport to the correct campus. A companion may need a separate itinerary or practical support.
Keep addresses and arrival instructions easy to find.
- 06
Adjust the stay when plans change
We assist with accommodation and transport changes during the stay. Your provider gives all treatment, recovery and rehabilitation advice.
Confirm extensions and supplier charges before making changes.
- 07
Prepare the journey home
Arrange the return trip around your provider’s discharge instructions and advice about fitness to travel. Check any airline requirements directly.
Keep clinical instructions with your treating team.
- 08
Plan future visits
If your provider schedules another appointment, we can assist with travel and administrative arrangements again. Medical follow-up and record review remain with the provider.
Separate future travel planning from medical follow-up.
Shape the support around your trip
Start with the practical details.
- Your preferred city and the provider’s confirmed location
- Travel dates, flexibility and likely accommodation needs
- Whether a companion is travelling with you
- Airport transfers, local transport and accessibility arrangements
- Language support for travel and administrative communication
- The scope, supplier charges and coordination fees to agree
Who handles each part?
Travel Coordinator
Travel arrangements and logistics
Coordinates travel, accommodation, local transport, and practical arrangements for seeking care in China.
Culture & Language Guide
Non-clinical context
Assists with language and cultural logistics. Qualified professionals remain responsible for medical interpretation and patient care.
Independent hospitals and licensed clinicians decide acceptance, clinical suitability, treatment, discharge and follow-up. Medical2China does not make those decisions or examine medical records.
Start with a practical question.
Discuss the provider introductions, travel arrangements or logistical support you need.